Job Description

Service Center Associate

A great career opportunity with Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

A Service Center Associate at The GIANT Company or Giant Food helps customers at the front desk. They process returns, handle cash registers, sell lottery or stamps, and answer questions with a friendly attitude.

Core Responsibilities

• Customer Care: Greet shoppers, answer phone calls, and solve customer complaints or requests.
• Cash Handling: Run the register, process returns, issue refunds, and sell special items like lottery tickets.
• Store Support: Keep the service desk clean, organized, and stocked with necessary supplies.
• Teamwork: Work with other cashiers and store workers to keep lines moving fast.

Job Requirements

• People Skills: Friendly, clear speech, and a helpful attitude.
• Basic Math: Ability to count money and make correct change.
• Experience: No prior experience is often required for entry-level part-time roles.
• Physical Needs: Standing for long shifts and light lifting.
• Availability (8am-8pm MON-SUN)

At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.

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